Recruitment at Raj Medicity Hospital, Imphal
Last Date : 5th March, 2016
Name of Post : Asst. Patient Care Relationship
Qualification : Graduate
Experience : (Min.6 months)
No. of Vacancy : 04
Job brief :
We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.
Responsibilities :
o Effectively manage large amounts of incoming patient and patient party
o Identify and assess customers' needs to achieve satisfaction
o Build sustainable relationships of trust through open and interactive communication
o Provide accurate, valid and complete information by using the right methods/tools
o Handle complaints/query, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Requirements
o Proven customer support experience and computer knowledge will be preferred
o Different types of people handling skills and active listening
o Familiarity with CRM systems and practices
o Customer orientation and ability to adapt/respond to different types of characters
o Excellent communication and presentation skills
o Ability to multi-task, prioritize, and manage time effectively
Attractive Salary Packages.
Interested candidate can submit all relevant documents along with 2 passport photos to the HR Department on or before 5th March, 2016.
Raj Medicity Hospital, Imphal
hr(aT)rajmedicity(doT)com
* This job requirement was sent by Raj Medicity Hospital, Imphal who can be contacted at hr(aT)rajmedicity(doT)com
This Job posting was posted on March 02 2016
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