Over 500 LPG Consumers Testified Before Independent People's Tribunal

Kakching (Manipur), January 18, 2015

Over 500 LPG Consumers Testified Before Independent People’s Tribunal
Consumers Cheated and Given Fraud Connections

Kakching GPW Consumers Welfare Union called an Independent People’s Tribunal at Kakching yesterday, where over 500 LPG consumers testified their grievances before three juries. Most of the complaints testified by the consumers are cheating and fraud connections.

The Vice Chairperson of the Kakching Municipal Council - Y Nando Singh, Secretary General of Senior Cizen, Kakching - Ksh. Kulahari Singh and the retired Zonal Education Officer - P. Nimai Singh were the juries of the tribunal.

Consumers have been facing grievances while applying the Direct Benefit Transfer LPG (DBTL) scheme, as they are asked to pay unknown charges of name changes, bank detail updating and transfer. The Leibaklei Gas Agent is violating the guidelines provided by India Oil Corporation Ltd. in the matters of changing names, transfer and transferring within the family members and fees related.

Consumers who have testified in the People’s Tribunal, also say that they were cheated and given fraud LPG connection documents. For single cylinder with Pressure Regulator, they were charged Rs 7500 to 9000 and Rs 13500 for double cylinders. The Subscription Vouchers (SV) belonging to other persons were issued with the pretext to issue the original later. To some consumers were given their original SV while their Domestic Gas Customer Cards to other persons.

Consumers who had been cheated and given the fraud connections, went to apply DBTL scheme by linking to their personal banks, are asked to transfer the connection to their names by paying the present company security deposit and other unknown charges.

The complaints of the consumers recorded before the tribunal with a memorandum is submitted to the Ministry of Food and Civil Supplies, Govt. of Manipur and National Consumers Disputes Redressal Commission to look into the grievances faced by the consumers.

Kakching GPW Consumers Welfare Union is filling a Right To Information (RTI) against Leibaklei Gas Agent, Kakching to ensure to get the allocated LPG numbers of cylinders to each consumer.

Kakching G. P. W. Consumers Welfare Union is a non-profitable and voluntary initiative of likeminded social workers and public leaders to help the consumers of LPG, Electricity and Water Supply and to reduce and prevent the consumer grievances.

Released by

Ksh. Suresh
Convener
Kakching G. P. W. Consumers Welfare Union
Super Market, Auto Parking, PO Kakching 795 103, Manipur
Helpline No: 7308058858, 9856332962