Special Court to try power theft
Source: The Sangai Express
Imphal, May 26:
Apparently connected to accusations levelled by the Consumers� Club, manipur yesterday travel agents of Air Deccan held a joint meeting at GVT Services, Airport Road this evening and among other resolutions decided to submit a memorandum to the management of Air Deccan pertaining to inconveniences caused by Air Deccan passengers of Manipur.
In a statement issued by the convenor of Air Deccan Authorised Agents of Imphal Ch Raichandra the meeting resolved to sort out at the earliest pending refund for ticket cancellation which are said to be in process with Refund Department of the flight service provider.
The meeting was attended by representatives of GVT Services, MG Avenue Travel Services, Thangjam Travels, Sapam Travels, Haokip Travels and Goodwill Travels.
Besides deciding to reconvene a combined meeting of authorised Air Deccan ticketing agents of Manipur, the convenor informed that Air Deccan do not entertain cancellation of any tickets thereby suggesting that no refund is allowed if the passenger cancels his/her ticket.
Only rescheduling of tickets is allowed, the statement mentioned.
Highlighting that Air Deccan offers lowest fares in the country and provides a reliable service on point-to-point basis with emphasis on �extremely high seat occupancy�, it further informed to all concerned that tickets booked under the Frequent Flier Schemes will neither be re-instated nor will any monetary refund be given for cancellation.
Further pointing out that no refund is given to �no show� passengers who do not report either at the check-in counter or the boarding gate on time, the service provider also said �a confirmed passenger will be considered a �no-show� if he/she does not reschedule/cancel the ticket 4 hours prior to the scheduled time of departure.
There will also be no refund for tickets purchased under any fare category, it cautioned.
Regarding the other stipulation, it iterated �Air Deccan is a strictly point to point airline and does not take responsibility for transfer of passengers or their baggage to other flights, whether operated by Air Deccan of another carrier and does not assume any responsibility to ensure the connections for onward flights on Air Deccan or any airline is therefore not liable for any losses or expenses arising out of failure to board a planned connection.
On cancellation of its flights due to unforeseen circumstances, Air Deccan will not provide for accommodation, refreshments nor will it provide or arrange for alternate mode of travel, added the statement.